Return & Refund

Return & Refund

Returns:
We hope you love your ELIOR experience.
If it doesn’t feel right for your skin, you may return it within 14 days of delivery.
Items must be lightly used and returned in their original packaging.
To start a return, please contact us at [home@eliorbeauty.com].
We’re here to help make it right.

Refund:
Once your return is received and inspected, your refund will be issued to the original form of payment.
Please allow 5–10 business days for the refund to appear on your statement.
Shipping fees are non-refundable unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders:
If your order arrives damaged or incorrect, please contact us within 3 days of delivery.
We will make it right quickly and with care.